Usability testing and user experience research typically take place in a controlled lab with small groups. While this type of testing is essential to user exper

Usability testing and user experience research typically take place in a controlled lab with small groups. While this type of testing is essential to user exper

Measuring the User Experience was the first book that focused on how to quantify the user experience. Now in the second edition, the authors include new materia

Moderating Usability Tests provides insight and guidance for usability testing. To a large extent, successful usability testing depends on the skills of the per

Computers used to be for geeks. And geeks were fine with dealing with a difficult and finicky interface--they liked this--it was even a sort of badge of honor (