The coauthors of the New York Times–bestselling Difficult Conversations take on the toughest topic of all: how we see ourselves Douglas Stone and Sheila Heen

"Maintaining performance today is no longer simply about having an annual appraisal and telling employees \"you must try harder.\" Research demonstrates that re

Creating a Culture of Feedback emphasizes the need for a healthy balance between grading to report individual progress and using feedback to motivate students t

Properly crafted and individually tailored feedback on student work boosts student achievement across subjects and grades. In this updated and expanded second e

A teacher's feedback on student schoolwork can be a powerful force for learning--if it contains a helpful message and is delivered with certain considerations i