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Despite the wide acceptance of Lean approaches and customer-development strategies, many product teams still have difficulty putting these principles into meani
Customer-Driven Playbook
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The Customer-Driven Culture: A Microsoft Story
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If you’re striving to make products and services that your customers will love, then you’ll need a customer-driven organization. As companies transform thei
The Customer Centricity Playbook
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The Customer Experience Playbook
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Practical book with lots of insights on how to lead customer experience transformations, and how to build a customer experience team.